“I’ve been through what these people are going through. I know what it feels like.”
Matt Heinbaugh
“If a company charges you just to come look, call a Yeti instead. Your worst day shouldn’t come with a sales pitch.”
Matt has spent more than 20 years walking into other people’s worst days — the flooded basements, the kitchen fires, the mold nobody saw coming — and walking out having made them right. He worked as a contractor for some of the biggest names in insurance and did not like how some of them were treating their customers. He even experienced it himself when he filed a claim for a flooded bathroom. So he helped build Yeti into the outfit he’d want showing up at his own front door.
That’s the whole idea behind Yeti: certified crews, honest assessments, and a real human who answers the phone at 2am. Matt is highly active in the daily operation, still trains the team, and still tells people the truth even when the truth is “you don’t actually need us.” It’s a strange way to run a restoration company. It’s also why so many of our calls start with “my neighbor gave me your number.”
The promises that don’t change
We wrote these down early and we’ve never had a reason to soften them. Every crew, every job, every call.
A Yeti on every job
An IICRC-certified Yeti, who is also background-checked, is on site to lead every job. No mystery crews.
Free inspections
You should never pay just for someone to come look. If a company charges to inspect, call a Yeti instead.
Honest assessments
Our Support Managers are hired to look out for you, not to close a sale. If you don’t need us, we’ll tell you.
IICRC-certified
An IICRC-certified company. All work follows the IICRC S500 and S520 standards.
Meet the rest of the crew
The voices you’ll hear and the hands you’ll see. A background-checked, IICRC-certified Yeti is on site to lead every job — no mystery crews.